| ACCEPTANCE CRITERIA AND DEEMED ACCEPTED |
|
| Description |
: |
Service Receiver will notify Service Provider, in writing within three working days of its receipt of any Service Provider deliverable under this proposal, whether or not the deliverable is accepted. If the deliverable is not accepted, the notice will specify in reasonable detail the reasons that the deliverable fails to meet the requirements described in this Agreement in all respects. Acceptance by Service Receiver will not be unreasonably withheld. The passage of four working days without notice of non-acceptance by Service Receiver, or use by Service Receiver of the deliverable, will constitute acceptance by Service Receiver of the deliverable. Service Provider will take reasonable measures to remedy any failure of the deliverable to meet the requirements described in this Agreement in all respects. After two rounds of revisions by Service Provider, the matter shall be escalated to the Steering Committee, which shall endeavor to resolve the issues at the earliest. Service Receiver understands that the delay in giving sign-off shall have resultant effect on the planned schedule for the consecutive milestones. Further, Service Provider shall reserve the right not to proceed with the tasks for the subsequent milestones unless the issues relating to the submitted deliverables are fully resolved, provided it has impact on the subsequent activities.
|
|
|
|
|
